| 09.00 - 09.30 | Registration, Coffee with Pastries |
| 09.30 - 09.40 | Welcome Note to the Retail Systems Forum Russell Willcox, Chairman, Box Technologies Ltd. |
| 09:40 – 09.55 | The UK Retail Economic Outlook and its Proposed Effect on the UK Retail Market Penelope Ody, Retail Consultant |
| 09.55 – 10.10 | Retail Technology Outlook - Adapting and Reviewing Future Trends in Retail Technology Professor Joshua Barnfield, Centre Director, The Centre for Retail Research |
| 10.10 – 10.25 | The Future of Contactless Payment and its Use in Mobile Phone Transactions Mohammed Khan, President and Founder, Vivotech Inc. |
| 10.25 – 10.40 | Utilsing Contactless Payment and the Marketing Opportunities Available to UK Retailers Beth Briggs, IT Vice President, Einstein Noah |
| 10.40 – 11.30 | Coffee Break |
| 11.30 – 11.45 | E-Marketing Techniques - The Future of Barcode Technologies and their Communication on Mobile Devices Taylor Smith, Product Manager, Metrologic Instruments Inc. |
| 11.45 – 12.00 | E-Marketing Techniques - Enhancing the Customer Experience and Reducing Costs through Electronic Shelf Edge Labelling Taylor Smith, Product Manager, Metrologic Instruments Inc. |
| 12.00 - 12.20 | The Status and Best Practice of the Current European Digital Signage Market Adrian Cotterill, Digital Industry Analyst & Co-Founder, DailyDOOH |
| 12.20 - 12.40 | Maximising in Store Purchasing Decisions through the Use of Effective Digital Signage Keith Kelson, CEO, Mediatile |
| 12.40 - 13.00 | Maximising Retail Trends and Opportunities through Unattended Kiosk Solutions Francie Mendelson, Principal, Summit Research Association |
| 13.00 – 13.15 | Maximising Your Full Unattended Kiosk Solution by Integrating Full Card Payment Rohit Patni, EVP Sales and Marketing, YESpay International |
| 13.15 – 14.15 | Lunch |
| 14.15 - 14.30 | Responsive Retailing- How to Refocus Store Operations to Maximise the Customer Experience Sarah Kellet, Retail Consultant, Fujitsu Services |
| 14.30 - 14.45 | Ensuring Full Return on Investment by Maximising the use of Handheld Mobile Devices Andrew Jackson, UK Channel Manager, Intermec Technologies |
| 14.45 - 15.00 | Securing your Merchandise on the Shop Floor with Vensafe Phil Stone, Managing Director, Cash Bases |
| 15.00 – 15.15 | Being Green: Perception + Reality Carlos Serratos, European Technical Manager, EPSON Europe |
| 15.15 - 15.30 | Managing Cash Loss in Store through SMARTtill James Redding on behalf of Cash Bases |
| 15.30 - 16.00 | Forum Finish - The Heritage Motor Centre Delegate Tour |
N.B The agenda and speakers may be subject to change without prior notice
